Difference between revisions of "Login or Join"

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* Entering the password with "Caps Lock" on when you expected it to be off
 
* Entering the password with "Caps Lock" on when you expected it to be off
 
* A forgotten password.
 
* A forgotten password.
** If the password was forgotten, use "Forgot password" button. See below.
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** If the password was forgotten, use "Forgot password?" button. See below.
  
  

Revision as of 19:49, 10 February 2020

Logging in will give you access to most timebank functions. Of course you'll need to join the timebank before you can log in.


Log in

Click the Login link in the upper right corner of the page. That will take you to the login box below.

  1. Enter your email address. If you have multiple email addresses, use your primary email address, then one you used to create the account.
  2. Enter your password.
  3. Click the Login button
Hp logon.JPG

Log in does not work

  • If your login results in this error message: "Password is a required field." then you forgot to enter a password. Try again
  • If your login results in this error message: "Username or password is incorrect." then either the login email is incorrect or the password is incorrect.


What could cause this?

  • A misspelled email address
  • Using an email address different from the one in your timebank profile
  • The wrong password
  • A misspelled password. Common misspellings are:
    • confusing a zero, "0" with the letter "O",
    • mistaking the letter "l" with the number "1",
    • mistaking upper and lower case letters,
    • or other password errors
  • Entering the password with "Caps Lock" on when you expected it to be off
  • A forgotten password.
    • If the password was forgotten, use "Forgot password?" button. See below.


I forgot my password

In the login box, click "Forgot Password".

Hp forgot passw button.JPG

At the 'Forgot Password' window shown below:

  1. Enter your email address. If you have multiple email addresses, use the one you registered with.
  2. Enter a new password.
  3. Re-enter the new password.
  4. Click Send me an email.
  5. An email will arrive in your inbox. Follow its instructions. Tip: If you don't see the email in your inbox, check your spam folder.


Hp forgot passw.jpg


Log out

Click the Log out link in the upper right corner of the page. It looks like this: Logout.jpg

If there is a Login link there instead, you are already logged out.


Join (Sign-up)-- to request membership

To request membership access to a timebank, cClick the Join link in the upper right corner of the page or in the login box below. If neither is visible, someone is already logged in from the computer you are using.

If you are joining as an individual:

  1. Enter your first name.
  2. Enter your last name.
  3. Enter the email address you plan to use for timebanking.
  4. Enter a password. 'Security tip: Do not use passwords that you have used for another web site.
  5. Re-enter the password.
  6. Click the Apply for membership button.
  7. You will be shown the "Welcome" page for applying members.
  8. You will be sent an email. Follow its instructions to confirm your email address. 'Tip: If you don't see the email in your inbox, check your spam folder.'
Hp logon.JPG


If you are joining as an organization, click the checkbox "Sign up as an organization"

  1. Enter the name of the organization.
  2. Enter the email address of the organization.
  3. Enter a password. 'Security tip: Do not use passwords that you have used for another web site.
  4. Re-enter the password.
  5. Click the Apply for membership button.
  6. You will be shown the "Welcome" page for applying members.
  7. You will be sent an email. Follow its instructions to confirm your email address. 'Tip: If you don't see the email in your inbox, check your spam folder.'